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01200 423267

Shipping and Returns

We will make every effort to ship the items to you within 48 hours of you placing your order.

Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included your full address details and contact phone numbers so we can notify you in the event of a delivery problem.

UK

UK Standard Delivery: 3-5 Working Days from dispatch date
UK Next Working Day Delivery: before 1pm

Orders over £45 - free delivery insured to it's value.
Orders up to £45 - £3.99 delivery and insured to it's value.

*A notes section can be found in the basket where you can tell us where you would like us to leave your parcel should you not be in or if you would like to choose a postal date during a holiday period.*

All items require a signature unless you opt to have them left in a safe place. If you chose a safe place Ken Varey's do not accept responsibility for missing items once they have been delivered.

Europe

International postage is charged at a flat rate of £50.00.  This includes insurance required for the items value.

USA

USA postage is charged at a flat rate of £50.00.

Click and Collect

We have 4 Click and Collect Points.  Full addresses can be found by visiting your nearest store page.  It is recommended that you phone the store of your choice to ensure the item has arrived with them before you collect. 

Orders placed by 1pm will be available for collection from 3pm the following day.

Please note that our staff take their time in packaging your item beautifully.  Your parcel should arrive with the item wrapped in lovely tissue paper and an official Ken Varey bag. If you are for whatever reason unhappy with the way you receive your order, please contact us on 01200 423267.

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