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01200 423267

Complaints Procedure

Our aim is to provide a high quality service for all our customers but we recognise that things do go wrong occasionally.

Where you have a query or complaint we want you to highlight this to us at the earliest opportunity to allow us to assist you.

In the first stance please contact our Head Office Customer Services Manager on 01200 423704 or by writing to:-

Ken Varey Head Offices
4 New Market Street,
Clitheroe,
Lancashire,
BB7 2JW
United Kingdom.

If you would like a copy of our complaints procedure sent in the post please let us know.

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